Shipping Policy

Before We get into the specifics, We would like to emphasise on the following key aspects of our shipping policy:

• We want to deliver our products to You as quickly as humanly possible, in accordance with our Shipping Policy.
• There will be no shipping charge. For all orders, shipping charges are on the house.
• Our Primary shipment services are Gati, Safe Express, Delhivery etc.
• All shipments (except customised shipments) will be shipped within 2-3 Weeks based on your location.
• Customised order will be shipped in 4-5 Weeks.
• In some circumstances / conditions product can be delayed by 10-12 Weeks.
• Products will be delivered in box or packaging only. Open box delivery is neither done from kalpavriksh International Side nor from our shipping partners side.
• You may contact us at kalpavrikshinternational@gmail.com for any and all clarifications relating to your orders or call our customer service executives at +91 7878581771

Delivery

Once an order is shipped from our warehouse maximum time for delivery will be 7-10 days with in the India. Exact delivery time varies from place to place.

Generally, On shipping of your Order, You will get a notification from our end to your registered contact details, stating the details of the shipment and its service through which your Order has been shipped. Some of the shipment services engaged by us that offers tracking of orders and you can track the status of your shipment by visiting the websites of such service providers. The details of tracking orders, if available, shall be mentioned in the shipment notification send from our end.

Notwithstanding anything mentioned in aforementioned provisions, we do not guarantee that delivery will happen within any specific timelines as it is completely dependent on the shipment services. Sometimes, delivery may take longer duration due to:

• Bad weather conditions;
• Transportation delays;
• Political disruptions;
• Other unforeseen circumstances;

In such cases, we will proactively reach out to you. Please check your emails for such updates.

To the maximum extent permissible by law, We shall not be liable to You or any other persons for any direct, indirect, incidental, punitive, exemplary, special, consequential damages or loss of profits, revenue or goods will incurred by You due to any delay in the delivery of orders.

Warranty Policy

We offer a 1-year warranty at https://kalpavrikshinternational.com, covering polish and color fading.

However, this warranty does not cover any physical damage to the product. We are not responsible for any damage caused due to misuse, accidents, or improper handling.

For any warranty-related claims, please contact our support team with proof of purchase.

Cash on Delivery (COD) Payment Policy

At Kalpavriksh International, we offer a partial COD payment option to ensure a smooth and secure transaction process. Please read the following terms carefully before placing your order:

Advance Payment Requirement
Customers opting for COD must pay 60% of the total order value in advance before the order is processed.

The remaining 40% can be paid upon delivery of the product.

International Shipping

If You like to make a purchase and have it shipped internationally, please contact our Customer Care Executives or send us an email at kalpavrikshinternational@gmail.com Be sure to include a list of the products you like to purchase, along with the recipient address, phone number and email address. One of our Customer Care Executives will call you and explain the costs and time lines involved for international shipping and delivery.